Cookie Policy

Last updated: 14 June 2026

This Cookie Policy explains how Velunora Home uses cookies and similar technologies when you visit our website, velunorahome.co.uk.

Velunora Home is operated by CAPE CAUSE LTD, Company No. 16546207, registered at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom.

By using our website, you agree that we may use cookies as described in this policy. Where required by law, we will ask for your consent before using non-essential cookies.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website work properly, remember your preferences, improve your shopping experience, and understand how visitors use the store.

How we use cookies

We use cookies and similar technologies for the following purposes:

1. Strictly necessary cookies

These cookies are required for our website to work correctly. They help with basic store functions such as:

  • Adding products to your cart
  • Processing checkout securely
  • Remembering your session
  • Protecting the website from fraud or security risks
  • Allowing payment and order processing

These cookies cannot usually be switched off because the website may not function properly without them.

2. Preference cookies

These cookies help remember choices you make on our website, such as your region, display preferences, or cookie settings. They help us provide a smoother and more personalised browsing experience.

3. Analytics and performance cookies

These cookies help us understand how visitors use our website, such as which pages are visited, how long visitors stay, and how customers move through the store. This helps us improve our website, products, and customer experience.

4. Marketing and advertising cookies

We may use marketing cookies to measure the performance of our advertising campaigns and show more relevant ads. These cookies may be set by advertising partners such as Google, Meta, or other platforms we use for marketing.

These cookies are only used where permitted by law and, where required, after you have given consent.

5. Third-party cookies

Some cookies may be placed by third-party services used on our website, including:

  • Shopify, our ecommerce platform
  • Payment providers
  • Delivery or order tracking services
  • Analytics tools
  • Advertising platforms
  • Email marketing or customer support tools

These third parties may use cookies according to their own privacy and cookie policies.

Managing cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive alerts before cookies are stored.

Please note that blocking some cookies may affect how our website works, including cart, checkout, and order processing features.

Where a cookie banner or preference centre is available on our website, you can also use it to manage your cookie choices.

How long cookies last

Some cookies are session cookies, which are deleted when you close your browser. Other cookies are persistent cookies, which remain on your device for a set period or until you delete them.

The exact duration depends on the type of cookie and the service provider that sets it.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, technology, legal requirements, or business operations.

Any updates will be posted on this page with a new “Last updated” date.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Velunora Home
Email: support@velunorahome.co.uk
Phone: +44 2041780935
Company: CAPE CAUSE LTD
Company No.: 16546207
Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom